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MyPills

Prescription Manager

Overview

MyPills is a prescription management app that helps users effectively manage their medications. Our application allows users, pharmacies, and doctors to have access to prescription information. We hope to improve medication adherence and ease keeping track of multiple members.

Members and Role:

Members: 2
Role: UX/UI Designer

Duration:

10 weeks

Tools and System:

Tools: Sketch, InVision
System: iOs Human Interface Guidlines

Why MyPills?

The goal of MyPills is to consolidate prescriptions in one platform and reduce uncertainty of ready orders and forgetfulness of taking medications. We hope to improve medication adherence and ease keeping track of multiple members.

This project idea was born out of a personal encounter with my mother and grandmother when it came to prescription pick-up and management. They had experienced pain points that I felt could be addressed through better design. 

Problem Statement

Patients have a difficult time tracking and staying on top of their prescriptions and refills, which leads to forgetfulness and poor medication adherence. We want to help patients by providing an easy way to stay notified on prescription pick-ups and help to improve medication adherence on one platform.

Final Mocks

Prescription List and Refill Functionality

User Management

Market Research

According to the World Health Organization Report:

of patients not taking
medications as prescribed

of prescriptions never
picked up at the pharmacy

The growth and adoption of mobile technologies by consumers presents new opportunities and solutions for the healthcare system. Smartphones have the potential to improve adherence in patients by helping to educate, involve, and inform them of behaviors and actions. It can also help doctors and healthcare providers have access to patient behavior through reporting and notifications.

Currently there are nearly 44,000 healthcare related apps available for download; 69% of which are intended for consumer use.

“People who have smartphones, these are very accessible and scalable technologies. I personally would like to see more pharmacists, physicians, and nurses be more proactive in using and suggesting these potential tools to help people”
-Bradely Martin, MD UH Minoff Health Center at Chagrin Highlands

Competitive Analysis

User Research

Target Demographic

The target demographic for MyPills includes people who need prescriptions on a regular or permanent basis. They are always in touch with their pharmacies in order to request or refill prescriptions. This user group needs to keep track of their medications (sometimes multiple) and stay consistent with taking each at its right time. Some of our users also manage others’ medications and need a way to switch between accounts.

User Survey

need to know when
medications are ready for pick up

of people want to receive a
notification about a ready prescription

"My pharmacy has an "on-demand" service and wouldn't prepare when medication is ordered. They wait for you to be in their waiting room to start working on it. So annoying!" -Melanie C.

Personas

User Flow

Design

Low-Fidelity Wireframes

Usability Testing

We tested our wireframes with 3 users during a live usability session. Below are insights we gathered:

Iteration

Round 1
We experimented with visuals by making the experience more fun through a graphical representation of a pill bottle.

Testing
The visual did not convey much to our users and only took up space on the screen.
The information "i" button was also too small and unnoticeable. Users want to read valuable information about the medication upfront.

Iteration
We decided to abandon the visual and display all the necessary prescription medication instead. The CTA is positioned on top.

Round 1
We wanted to display as little information as possible, yet still tell the user what they needed to know about their prescriptions.

Testing
Our users wanted to take as little steps as possible to complete their necessary actions. The user wanted to see more information upfront before clicking into each prescription.

Iteration
We created bigger blocks with each prescription and played with font size and weight, color, and composition.

Style Guide

We chose a soft blue color to create a mood of calmness and professionalism. We wanted our logo design to convey simplicity and smoothness, and be recognizable for its purpose.

Our primary font is SF Pro Text, following Apple's Human Interface Guidelines..

Prototype Video

Reflection

Solving for One User

This project involves several important players in order to make this product work. We started our initial brainstorm by analyzing and mapping out the user, pharmacies, and hospitals. This helped us see the big picture. From there we narrowed down our design focus to solve for our user - the patients.

Careful UI Choices

This project involved several UI iterations. Working with prescriptions means presenting lots of detailed and important information in a way that is understandable for a user and allows them to act upon it. We experimented with sizing, color, and placement in order to present the necessary medication information on one screen.